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Frequently Asked Questions

Download the ISO from our Download page, flash it to a USB drive (8 GB+) using the G4 USB Creator tool, boot from USB, and follow the guided installer. The full process takes under 10 minutes.
Go to login page → click "Forgot password" → enter your email → check for a reset link. The link expires in 60 minutes. If you use SSO (Google/Microsoft), reset password on those platforms.
AI credits are consumed when using cloud AI features. 1 credit ≈ 1,000 tokens (roughly a 750-word input+output). Image generation costs 5 credits per image. On-device AI is completely free and does not consume credits. Credits reset on the 1st of each month.
Yes — through our built-in compatibility layer (Wine-based), many Windows applications run on G4 OS. For the best experience, we maintain a compatibility database at /compat. Steam games run well through Proton. Office 365 and other web apps work natively in the browser.
Click "Open a Support Ticket" below, or go to Settings → Support in G4 OS. Free users get community support. Starter and Pro users get email support. Business and Enterprise users get prioritised SLA-backed support.